Working with Difficult People
Are there people that you find difficult to work with? Bookers, customers, or colleagues?
Does this take a lot of your energy, either trying to deal with the situation, or trying to avoid it?
Would you like the time and space to think through your experience and challenges, and to explore what you may be able to do?
If so, then you may find this workshop useful, developed at interpreters’ request. In these linked workshops and optional discussion groups we will explore:
- What is ‘difficult’, and why is it ‘difficult’.
- What influences our perceptions and experiences of, and our ability to, work with ‘difficult’ people, including:
- social context,
- psychological context,
- our previous experience,
- professional and interpreting skills,
- boundaries (especially with ongoing ATW work), and
- interactional / communication skills.
- What you can do to improve your experience of, and ability to, work with ‘difficult’ people, before, during and after interactions.
Click here to download full information about this program